Burst pipe? Boiler broken down? No hot water? We're on call around the clock — local engineers, fast response, no hidden fees.
Gas Safe Registered — No. 943146
Available 24 hours a day, 7 days a week — including bank holidays
What we cover
Fast isolation and repair of burst pipes, leaking joints, and water damage. We carry common fittings so most repairs are completed on the first visit.
Gas Safe registered engineers for all makes — Worcester Bosch, Vaillant, Glow-worm, Baxi, Ideal. Diagnosed and repaired or parts ordered the same day.
Lost hot water from your boiler, immersion heater, or unvented cylinder? We'll find the fault and get you back up and running as fast as possible.
Radiators cold, thermostat unresponsive, or central heating completely down? We fault-find across the full system — boiler, pump, valves, and controls.
Overflowing toilets, blocked sinks, and backed-up drains dealt with quickly before they cause further damage to your home.
Hidden leaks under floors, behind walls, or in ceiling voids traced and repaired. We find the source — not just the symptom.
Why call us
What customers say
"Pipe burst under the kitchen at 9pm on a Sunday. Called and an engineer was here within 45 minutes. Sorted the leak, dried up, and left the place tidy. Absolute lifesaver."
"Boiler packed in on the coldest night of the year. They talked me through some checks on the phone first, then came out first thing and had it running by lunchtime. Fair price, no fuss."
"Water coming through the bathroom ceiling — I was panicking. The engineer found the source quickly, stopped the leak, and explained exactly what needed doing next. Highly recommend."
Coverage
Based in Poole — we cover the entire BH postcode area. If you're not sure, just call and we'll confirm.
Common questions
How quickly can you get to me in an emergency?
We aim to reach you within 60 minutes across Bournemouth and Poole. Our engineers are local and cover the BH postcode area 24 hours a day, 7 days a week. Response times may vary during peak periods but we always give you an honest ETA on the phone.
Do you charge more for evenings and weekends?
Our call-out fee is fixed and quoted upfront before we attend. Evening and weekend rates are slightly higher than daytime, but there are no hidden charges — we always confirm the cost on the phone before dispatching an engineer.
Are your engineers Gas Safe registered?
Yes. All our engineers are Gas Safe registered (registration number 943146) and qualified to work on all gas appliances including boilers, cookers, and fires. You can verify our registration on the official Gas Safe Register website.
What counts as a plumbing emergency?
A plumbing emergency is anything that risks damage to your property or leaves you without essential services — burst pipes, major leaks, no hot water, boiler breakdowns, blocked drains causing flooding, or a complete loss of heating in cold weather. If you're unsure, call us and we'll advise whether it needs an emergency visit or can wait for a standard appointment.
Do you cover Christchurch and Ferndown as well?
Yes. We cover Bournemouth, Poole, Christchurch, Ferndown, Wimborne, Broadstone, and the surrounding Dorset area. Call us and we will confirm availability for your location.